Open Text Web Solutions Group provides comprehensive professional support services for every stage of the implementation process and beyond. Our Professional Services are conducted in a way to ensure good knowledge transfer and self-sufficiency at the conclusion of the service.

Our Professional Services are available at daily rate, or customers can choose from one of our Technical Service packages:

Project Management: With all around Support
Large projects, especially when several departments and external services are involved over a longer space of time, should be assigned with a central coordinator. The project manager is the central correspondent for all participants, when questions arise about problems with the applied Web Solutions systems, working and planning sequences and the coordination of trainer and consultants application.

Technical Services: If you need a little more help
Sometimes you need a little more help than usual. Perhaps there is a deadline to be met or your project manager is overwhelmed by other responsibilities. Or maybe you just need some professional assistance with your Web Solutions project. We are here to help! Web Solutions Technical Service is available for one-on-one assistance or independent help with your projects.

These packages are designed to start the development of a customer's Web Solutions project. A Web Solutions Technical Service Consultant builds the basic structural "skeleton" of the project, including basic navigation and content templates plus explains the configuration of the project. Our Consultants take the time to ensure that the customer understands the structure of the project and if time allows, directly assists the customer to develop the project further.