Customer Service
Our staff of Product Specialists, Team Leaders, and Customer Service Representatives provide technical assistance to customers who are enrolled our Support Program. Our support teams handle questions on the use, configuration, and functionality of Open Text products. In addition, these teams can help to identify software issues, develop creative solutions, and document enhancement requests for consideration in future product releases.
Contact Customer Service:
1-800-540-7292
Email: support@opentext.com
Online support portal: knowledge.opentext.com
Customer Service Hours:
Monday through Friday, 8:30 AM until 8:00 PM ET
Knowledge Center Login
To enter the Open Text Web Solutions Knowledge Center, press Login and keep your Access Details ready.
Global Services Offering
To learn about Web Solutions customer service offerings outside of North America, find a location near you.
