Customer Service

Open Text Customer Support has the technical expertise and experience you need to get the most out of your investment in our technology.

Our staff of Product Specialists, Team Leaders, and Customer Service Representatives provide technical assistance to customers who are enrolled our Support Program. Our support teams handle questions on the use, configuration, and functionality of Open Text products. In addition, these teams can help to identify software issues, develop creative solutions, and document enhancement requests for consideration in future product releases.

Contact Customer Service:
1-800-540-7292
Email: support@opentext.com
Online support portal: knowledge.opentext.com

Customer Service Hours:
Monday through Friday, 8:30 AM until 8:00 PM ET

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