Problem solved: Creating and managing a corporate blog.
3 Apr 2006
btobonline.com - Solution: Adding a corporate blog to your Web site can create a powerful channel of communication between you and your customers. Corporate blogs can also provide an instantaneous feedback loop on your organization, products, ideas and the market. Before you start a corporate blog, consider these questions:
1) Who from your organization will be the voice of the blog? In many organizations, it's a C- level executive or company spokesperson. This person should be able to eloquently comment on your market, identify trends and add value to your customers. However, unless you have a dedicated employee tasked with managing the blog, this process can be time-consuming and laborious.
Having a behind-the-scenes process for updating content and managing feedback can ease this workload. To achieve this, define a group of people who will help develop topics. Include a PR and investor relations person as final editors so content is aligned with your corporate strategies and complies with any SEC regulations.
Global Services Offering
To learn about Web Solutions customer service offerings outside of North America, find a location near you.
