City of Las Vegas: Delivering an Information-Rich Portal for Citizens
Finding relevant information from government Web sites has always been a challenge for citizens, with the online process turning into a hunt through several layers of confusing screens. The City of Las Vegas took an innovative, customer-centric approach from the traditional government Web site to create an environment where citizens can easily find information and accomplish tasks without having to be experts in the city's internal structure, processes, and technology.
Hear from Greg Duncan, eGovernment Officer for the City of Las Vegas and Joe Murphy from Open Text as they discuss the City of Las Vegas award-winning government portal.
- Learn the challenges and opportunities the City of Las Vegas faced as they embarked on their innovative Web strategy.
- Find out how they shifted the focus of their site to one that emphasizes services and de-emphasizes departments.
- Discover how they helped visitors easily find information in a self-service environment by employing usability and scenario-based testing as well as best practices during the development process.
- Learn an approach for translating client requests into usable, electronic services that effectively solve the business need.
- Maximize your budget and resources by providing easy-to-use online resources that are information-rich and personalized to a variety of service requests.
Please provide your details below:
Providing a password is optional. In doing so, a user account will be created for you which will provide you with constant access to secure content from the Open Text Web Solutions site including whitepapers, recorded webinars and brochures. Once submitted you will receive an email from wcmresources(at)opentext.com with your log in details.
Please ensure you fill in all the items marked with a 
.
Resources Login
STA Travel
STA Travel enriches its customer Web offering with Web Solutions, offering a targeted experience with Web 2.0.
